Joint Outpatient Experience Survey Results

The Dumfries and Fairfax Health Clinics recently received excellent scores in the Joint Outpatient Experience Survey (JOES). JOES focuses on the beneficiary experience with care received in Military Treatment Facilities (MTFs).

At Fairfax, the following departments received accolades for their patient satisfaction scores:

  • Internal Medicine Clinic
  • Family Practice Clinic
  • Optometry Department
  • Pediatrics Clinic
  • Physical Therapy Department

At Dumfries, the following departments received accolades for their patient satisfaction scores:

  • Behavioral Health Clinic
  • Family Practice Clinic
  • Internal Medicine Clinic
  • Nutritional Medicine Clinic
  • Occupational Therapy Department
  • Optometry Department
  • Orthopedics Department
  • Pediatrics Clinic
  • Physical Therapy Department

Congratulations to the staff in these departments and thank you for all you do every day to provide high quality, compassionate healthcare for our military families.